Privacy Policy of CrystalViewResort
Effective Date: 02.08.2025
At CrystalViewResort, we are committed to protecting the privacy of our customers. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your personal information. We adhere to applicable privacy regulations, including the California Consumer Privacy Act (CCPA) and other relevant U.S. laws, ensuring that your personal data is handled securely and with care.
Information We Collect
- Personal identification information (Name, email address, phone number)
- Payment and billing information
- Reservation details including hotel preferences and dates of stay
- Browser and device information collected through cookies and similar technologies
- Communication history with our customer service team
Purpose of Data Collection
We collect and use your personal information for the following purposes:
- To process and manage your hotel reservations
- To communicate with you concerning your booking or respond to your inquiries
- To personalize your user experience and offer relevant travel suggestions
- To improve our website, services, and overall customer experience
- For billing, verification, and fraud prevention purposes
Data Sharing and Disclosure
CrystalViewResort does not sell your personal information to third parties. However, we may share your data with:
- Hotels with which you have booked a stay
- Third-party service providers who assist us in our business operations
- Regulatory authorities or as required by law
Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, understand user preferences, and gather information about site usage. Cookies are small data files stored on your device when visiting our site. You can control cookie settings through your browser preferences. For more information, please refer to our Cookie Policy.
Access, Modification, and Deletion of Personal Information
Customers have the right to request access to their personal information held by CrystalViewResort, as well as request modifications or deletions of their data. To exercise these rights, please contact us using the details provided below. We will respond to your request within a reasonable time frame as required by law.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations. Data stored for accounting and legal purposes will be kept in accordance with statutory timeframes.
Security of Data
CrystalViewResort takes the security of your data seriously. We employ advanced security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Our data protection protocols are regularly reviewed and updated to meet industry standards.
Children's Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.
Changes to this Privacy Policy
CrystalViewResort reserves the right to update this Privacy Policy periodically to reflect changes in our practices or services. We will notify you of any significant changes by posting a prominent notice on our website or by directly contacting you. Your continued use of our services following such changes constitutes your acceptance of the updated policy.
Contact Information
For any questions or concerns regarding this Privacy Policy, please contact us at:
- Email: [email protected]
- Address: 196, East 700 North, Vineyard, 84059, United States
